Customers Say These Are the Best — and Worst — Streaming Services

When HBO Max rebranded to Max in 2023, it made a promise that it would become “the one to watch.” We scoffed at the catchphrase, but they might have been right. Our survey data from 2024 shows that customers are more satisfied with Max’s service than any of its competitors, despite its confusing branding and increasingly high price tag. We didn’t stop there — in our fifth annual survey…

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